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Training Program

TRUE-SPEAK™ Communications System

A legally-sound and proactive communication system so you can lead with your heart, while thinking with your head.

Build Trust, Respect & Engagement

TRUE-SPEAK™ is McGrath's signature leadership communication system. It equips school administrators with a legally-sound vocabulary and framework for having productive, authentic conversations — even in the most difficult circumstances.

The system is built on the premise that great school leaders can lead with their hearts while thinking with their heads. When administrators use TRUE-SPEAK™, they build trust, reduce conflict, and create documentation that stands up to legal scrutiny.

Learn a communication framework that is both legally defensible and authentically caring
Master the art of documentation — every conversation becomes a protective record
Reduce grievances, complaints, and litigation through proactive communication
Build a culture of trust and accountability across your school or district
Develop skills that transfer to any leadership context — from coaching to discipline
Register for TRUE-SPEAK™ Training

TRUE-SPEAK™ Courses

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Succeed with TRUE-SPEAK® Foundations

2 daysCore Course

The foundational course that teaches the complete TRUE-SPEAK™ communication framework. Administrators learn to handle difficult conversations, create protective documentation, and build cultures of trust.

The TRUE-SPEAK™ communication modelStructured conversation frameworksDocumentation best practicesCoaching and corrective conversationsLegal language and protective vocabulary
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Document, Discipline, Dismiss

1 dayAdvanced

An intensive course on the progressive discipline process. Learn to create bulletproof documentation, conduct fair evaluations, and navigate dismissal procedures — all while maintaining respect and legal compliance.

Progressive discipline frameworksPerformance documentation standardsDue process requirementsDismissal procedures and legal frameworks
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Frontline Communication Course

1 daySpecialized

Designed for front-office staff, counselors, and support personnel. This course adapts TRUE-SPEAK™ principles for the unique communication challenges faced by frontline school employees.

De-escalation techniques for frontline staffParent and community communicationIncident documentation for support rolesRole-specific scenarios and practice
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Instructor Certification

3 daysCertification

Become a certified TRUE-SPEAK™ instructor and deliver the program in-house. Ideal for large districts that want to scale training across their organization with internal trainers.

Complete TRUE-SPEAK™ system masteryAdult learning principles and facilitationPractice delivery with coaching feedbackCertification requirements and materials

Designed for School Leaders

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Superintendents

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Principals

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HR Directors

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Title IX Coordinators

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Risk Managers

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Department Heads

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Support Staff

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Instructional Coaches